MRAA Recognizes Lakeside Marina as a Certified Dealer
Oshkosh, WI 3/16/2023 -- Lakeside Marina has earned the distinction of being recognized as a Certified Dealer through the Marine Retailers Association of the Americas' rigorous program, highlighting their exceptional commitment to providing customers with an unparalleled boating experience. The MRAA’s Certification program is a thorough process that evaluates dealerships' dedication to delivering superior service to their clients. Lakeside Marina has demonstrated outstanding commitment to this goal, resulting in their well-deserved recognition as a Certified Dealer.
The process involves meeting strict requirements for certification by displaying steadfast dedication to maintaining superior customer care. Lakeside Marina has shown their commitment to enhancing process improvements, increasing employee and customer satisfaction, and dealership progress.
“Obtaining certification as an MRAA Certified Dealer is a significant accomplishment, and we are proud to have achieved this recognition,” said Joe Honsa, Owner and President of Lakeside Marina. “Our team has worked tirelessly to maintain the high standards required by the MRAA, and we are thrilled to have our efforts acknowledged in this way.”
The MRAA’s Certification program is designed to promote excellence in the boating industry by recognizing dealerships that provide exceptional customer service and maintain high standards of professionalism. By achieving certification, Lakeside Marina has demonstrated their commitment to excellence and their dedication to providing customers with first-class treatment.
“Lakeside Marina has earned this honor with its determined commitment to improving and also its faithfulness to delivering a superior boating experience to its customers,” said Liz Keener, Certification Manager, MRAA. “Lakeside Marina has revealed itself to be an authentic industry leader within the marine industry and is deserving of its Certification status.”
Lakeside Marina is delighted to have received this Certification and is excited to continue offering their customers outstanding service.
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About Lakeside Marina
Lakeside Marina is a full-service boat dealership, marina, and service center situated on the picturesque Fox River in Oshkosh, Wisconsin. The company offers a wide selection of high-quality boats, including Chaparral bowriders, Godfrey pontoons, Hurricane deck boats, Mercury engines, and Recon fishing boats. To learn more about Lakeside Marina and its offerings, visit LakesideMarina.com.
About the Marine Industry Certified Dealer Program
The Marine Retailers Association of the Americas’ Marine Industry Certified Dealership Program covers a broad range of requirements designed to cultivate a high level of customer satisfaction through communication, appearance, and quality, enhance the customer experience by implementing processes for overall dealership functionality and establish organizational procedures to ensure smooth operations and happy customers. To learn more about Certification, visit www.MRAA.com/certification.